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Exclusive Services

Come sit down and discuss all your concerns at leisure, without feeling the pressure of time constraints that you would find in a doctor’s office. Together, we can devise a plan of understanding full of pertinent questions for your physician in order to feel confident going into your next doctor’s appointment. 

 

Whether we visit in-person within the comfort of your home (pending location radius), or book an online appointment, I promise to bring the same bedside manner and humanity to each meeting. 

 

My services cover the following:

  • Help discuss all of your uncertainties and answer any pertinent questions regarding your health. 

  • Devise questions for your next doctor’s visit and ensure you feel confident and prepared. 

  • Outline areas of concern that you may not think of based on my medical experience.

  • Alleviate concerns that arise from falling down the WebMD rabbit hole (or even worse, a Google search). 

  • Read test results and devise a plan for follow up visits with your doctor. 

  • Listen to health concerns and help guide you towards the best appointments to make. 

  • If I ever do not have an answer on hand, then I will be a hub for resources and point you in the right direction. 

 

We all know stress and anxiety is a major contributor to ill health. The aim is to alleviate the unknown. 

 

Let us embark on a healthy and happier life’s journey together.

Appointment Preparation

Guidance on referrals, specialists, follow-up appointments, and understanding how to navigate today’s healthcare system more effectively.​

Medical Guidance & Explanation

Receive clear, understandable explanations of medical terminology, diagnoses, treatment plans, and healthcare recommendations.

Test Result Review

Understand laboratory results, imaging reports, and medical documentation in language that is easier to digest and less intimidating.

Healthcare Navigation

Guidance on referrals, specialists, follow-up appointments, and understanding how to navigate today’s healthcare system more effectively.

Anxiety & Peace of Mind Support

Alleviate stress and uncertainty by discussing concerns openly in a calm, supportive environment without the pressure of rushed medical appointments.

Personalized Consultations

Available virtually or in-person (within service area) with compassionate, one-on-one attention tailored to your needs.

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Get in Touch

Questions? Reach out here.

Book Now

Ready to begin? Schedule here.

Fern Heller

MEDICAL ADVISOR

PA-C

Helping patients understand and confidently navigate a healthcare system that no longer has time to explain itself.

© 2026 Fern Heller • All rights reserved

SERVICES

Appointment Preparation
Medical Guidance & Explanation
Test Result Review
Healthcare Navigation
Anxiety & Peace of Mind Support
Personalized Consultations

NAVIGATE

GET IN TOUCH

+1 (917) 613-3711

Understanding begins here.

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